Saaki Bridal Studio | India
Return and Refund Policy
We want you to feel confident ordering from us. This policy explains how we review delivery issues, returns, replacements, and refunds.
Last updated: 28 September 2026
Return window
Request a return or issue report within 7 calendar days of delivery by emailing [email protected] with your order number, photographs, and a short description of the issue.
Eligible issues
We review returns for products that arrive damaged, defective, incorrect, or materially different from the order. The product must be unused, hygienic, and returned with its original packaging where applicable.
Non-returnable items
For hygiene and personalization reasons, used press-on nails, opened personal-use products, customized items, and products damaged after delivery are generally not eligible for return. This does not limit rights available under applicable Indian consumer law for defective or incorrectly supplied goods.
Refunds and replacements
After review, we may offer a replacement, store resolution, or refund to the original payment method. Approved refunds are initiated after the returned item or evidence is verified; bank or payment-provider processing time is outside our control.
Order cancellation
Contact us as soon as possible to request cancellation. A cancellation may not be possible after the order has been prepared, shipped, or customized. Any eligible refund will be handled through the original payment method.